My path into IT started in 2005, doing hands-on hardware and network support in Lebanon, the kind of work where you learn systems by fixing them, not just reading about them. Over the next two decades I moved through IT coordination, infrastructure management, and even a stretch owning both IT and financial operations for a manufacturing company, before relocating to Berlin in 2022 to lead IT operations for Bonial International across two countries.

I believe good IT is invisible when it's working: automation should quietly remove friction, security shouldn't feel like a wall, and support should make people feel heard, not processed. That's the culture I try to build: reliable systems, clear communication, and teams that trust IT rather than tolerate it.

I hold a BSc in Business Administration & Computer Management from the Lebanese University, speak Arabic natively and English fluently, and I'm always looking for the next system worth simplifying.